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Reducing Risk and PCC – Christine Vanderley-Reichner

26 July @ 14:15 - 14:45

Often in Medical Imaging we separate out quality from the patient experience and focus on “getting the images”. In my time working as a safety and quality supervisor and previously as a CT supervisor I have come across lots of scenarios that would have been improved by better communication, more listening to the patient and increased communication among team members.

The examples that I am going to use today have all resulted in unfortunate outcomes for the patient or images that were sub optimal. Some have even left imaging staff scarred for life- we could call it PTSD. We need to constantly ask ourselves, did my performance meet the “pub test” and a higher standard could be ” what if this was my mother/father”. Simple communication, documentation, protocols and following good risk-averse procedures would have made all the difference.

Details

Date:
26 July
Time:
14:15 - 14:45
Event Category:

Organizer

Phoenix Conferencing
Phone:
0415 198 882
Email:
info@phoenixconf.com
Website:
http://phoenixconf.com

Other

Speaker
Christine Vanderley-Reichner